Don’t worry, we notify you before you run out of hours. If you do need more than anticipated, we can charge you at the same rate as before to adjust your package size for that month.
We hire native English speaking virtual receptionists from US & Canada. No language barriers for you or your customers.
Never worry about missing calls again. Our team will handle all incoming/outgoing calls and even email call notes after.
Our Virtual Receptionists are experienced professionals, fully trained in the daily responsibilities of managing phones for local business owners.
Handling phone calls is one of the biggest distractions during the day. Don’t let them slow you down any longer. Our virtual receptionists are experts on the phone. Whether you want us to handle incoming calls or make some outgoing calls, we can handle it.
We’re also able to handle any customer follow-up calls you may have. Just send us the list each day and we will reach out for you and get people back on the schedule!
You know how often Yelp or HomeAdvisor calls to bug you? Well not anymore 🙂 From now on we can screen any calls for you and (politely) turn away sales people.
Any time a customer calls to book we can schedule the appointment right on your public booking form for you, allowing you to focus on delivering an amazing service.
If you already have an office manager in place and just need a little extra help covering some calls we can do that too. Calls will roll over to our team of virtual receptionists automatically.
After every call you can expect detailed call notes to be delivered through email so you are always up-to-date on what is happening in your business.
Finally, we got you covered here too. Any voicemails from after hours we can do call-backs for as soon as you reopen, making sure you we book as many interested customers as possible.
Request a 14-day trial with a money-back guarantee by clicking on the button at the top or bottom of this page and filling out the form. From there, we'll reach out via phone to introduce ourselves and go over onboarding instructions. Once you have filled those out we will get you up and running in no time.
Sit back, relax, and let us handle your phones these next two weeks. At the end, we'll send over a detailed summary of your usage during the 14-day period so you have a clear idea of just how helpful we can be.
If you decide to continue with our Virtual Receptionists you'll be presented with a shortlist of tailored packages suited to your usage and needs. At this point, we'll put through your very first monthly charge with us if you choose a bigger package and your start date will be from the end of your trial so there is no disruption in service.
We got things covered from here. We'll continue booking customers over the phone, managing follow-up calls, and messaging you with any important notes. You'll receive one monthly invoice with a full call log attached.
As you grow, you may find it helpful to eventually upgrade to one of our dedicated Virtual Assistants who can assist you one-to-one and really learn your business inside-out. Let us know if you would like to upgrade or to use both services, as they have been designed to work synergistically together.
Our VA was taking care of day to day operations including outbound marketing when she found a warm lead for a long term commercial contract. Using her customer service skills and knowledge of the business she closed the deal upwards of $92,000 and let Brandon quit his job.
Read MoreDon’t worry, we notify you before you run out of hours. If you do need more than anticipated, we can charge you at the same rate as before to adjust your package size for that month.
That’s okay! While this is incredibly rare (our matching process is very thorough), you can always switch to a different VA at any time.
Almost! We currently have dozens of clients where we run their entire business for them! We handle all incoming/outgoing phone calls, we book and schedule new customers, check-in with regular customers, manage their teams and handle problems as they come up, we even handle your business email! Whether you want us to jump in and help with just the things you hate or want us to run it all, we can help.
That said, there are a just a few key areas we are not qualified to help with and so will be unable to offer assistance. These include:
-Legally representing your business or giving legal advice in a dispute
-Bookkeeping or Accounting
-Complex marketing or sales campaigns, e.g. setting up a Facebook Ad campaign or Google Adwords optimization (we handle small tasks such as follow-up everyday, though)
-System migrations, such as migrating from one email host to another and importing/exporting sensitive data
-Website development, design or changes.
Our virtual receptionists are ready to help run your cleaning business. We're US-based and trained on phones, booking customers, and follow-up.
14-Day Trial