Systems we operate at InoVA Local
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Choose US-based virtual professionals or international support, depending on the package that fits your business, your budget, and the coverage you need.
Admins trained in Jobber, MaidCentral, and Booking Koala—get reliable SOPs and better sales results.
Admins only log time when they are working on your tasks, not for a fixed set of hours—no wasted money on unproductive time.
We pair admins to your brand voice, workflow, and schedule—so they sound like your team and work when you do.
Stay on top of new inquiries, respond to potential customers, and follow up on opportunities so leads don’t get overlooked.
Keep appointments organized, handle changes, and make sure customers and field teams have the information they need.
Support daily coordination, team communication, and schedule updates so everyone stays on the same page.
Keep your inbox organized, respond to routine inquiries, and make sure important messages receive attention.
Take recurring administrative work off your plate, from updating records to organizing important business information.
Help keep invoices, payment records, and customer billing follow-ups organized and up to date.
Sales only
International
US-based
Add-on
| Compare options | ClosersSales only | StandardInternational | PremiumUS-based | Extended CoverageAdd-on |
|---|---|---|---|---|
| Ideal for | Full-day sales coverage, follow-up on every active lead, and converting one-time customers to recurring | Over $5,000/mo revenue, budget-conscious, a mix of sales and administrative tasks | Over $10,000/mo revenue, full-day coverage for 1 to 3 hours of tasks a day, high-quality sales and customer communication, a wide variety of tasks handled independently | Existing Premium or Standard clients who need sales leads handled 2 to 4 hours after regular business hours |
| Virtual admin | Trained sales staff, responding to leads immediately and following up until closed | International-based, strong communication, trained on home service tools and processes | US-based, excellent communication, trained on home service tools and processes | US-based, excellent communication, trained on home service tools and processes |
| Coverage hours | Up to 8 hours, full business day | 8 or 10 hours, full business day | 8 hours, full business day | 2 or 4 hours after regular business hours |
| Pricing | Performance-based: per lead handled and per closed saleNo overage charges | Pay only for hours actively worked on your tasksOverage: same hourly rate beyond committed hours | Pay only for hours actively worked on your tasksOverage: same hourly rate beyond committed hours | Pay only for hours actively worked on your tasksOverage: same hourly rate beyond committed hours |
| Backup coverage | Team always available during regular business hours | Included: guaranteed for planned absences, best efforts for unplanned | Included: guaranteed for planned absences, best efforts for unplanned | Not available. Notice of absences is given as soon as they are known |
“What I really appreciate is how intentional InoVA is about finding the right fit. It's not just about filling a role. It's about finding someone who really matches our company culture and our values."
“We have been working with Inova Local for a while now. We currently have 2 incredible VAs from them. Inova has been such a blessing to my company. For the first time in a long time I feel like I have an amazing team who help run the day to day in my company so I can work ON my business."
“A little over 5 years ago I decided to change career paths as I was needing a change after 18 years in the insurance industry. I stumbled across an ad for a virtual assistant and I was intrigued. After speaking to Inova and the client I now represent I am thankful I made the choice to join the company. What we do is unique and rewarding. Without a doubt I would recommend Inova to anyone who is interested in what we do! The flexibility, compassion and integrity have shown they will be around for a very long time. I have had the ability to spend time with my family, grandchildren and loved ones whenever I need due to the team that leads from the front and their willingness to work with my life goals outside of my job!!! To another 5 and beyond! Thank you InoVA!”
"I believe in making others’ days smoother, with patience, clarity, and a positive attitude; and am always focused on delivering excellent support.”
